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Warranty

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Responsibilities:

1.1 Only the company's products purchased through regular sales channels are warranted;

1.2 Repair the products within the warranty period in accordance with the national three-guarantee policy;

1.3 Clause 5 of the Warranty Regulations shall not apply to this Warranty Regulation;

1.4 ODM and OEM products are not within the scope of this warranty;

1.5 Contracts or regulations concerning warranty signed by the company and the customer through negotiation are not applicable to this warranty regulation.


Purpose:

In order to better serve customers and improve customer satisfaction with the after-sales service of the company's products;


Scope:

3.1 The warranty service regulations are only applicable to the company's products purchased through regular sales channels;

3.2 Warranty period

3.2.1 Five-year warranty period for SLC products after July 2019, for the previous three-year warranty period;

3.2.2 Three-year warranty period for MLC products after July 2019, for the previous two-year warranty period.


Program content:

4.1 How to send for repair

4.1.1 All faulty products that need to be repaired can be sent to the local authorized agent or dealer for repair;

4.1.2 If you cannot contact the local agent or distributor, please call the service number 4007799711;

4.2 Repair process


Non-warranty:

5.1 The product is damaged due to man-made damage or abnormal use;

5.2 The tamper-evident label of the product is damaged or changed;

5.3 The environment used for special data storage causes the early termination of flash memory life;

5.4 If the product is used for research and development or professional testing and destructive testing

5.5 The product is repaired and disassembled without the authorized technicians of our company;

Note: The final interpretation of this warranty regulation belongs to Shenzhen KingSpec Electronic Technology Co., Ltd.

Specification Sheet User Manual Driver Catalogue
Name Introduction Size Downloads Update DOWNLOAD
MT-XXX Specifications.pdf 123.27KB 1236 2020-06-05 DOWNLOAD
NE-2TB Specifications.pdf 122.41KB 301 2020-06-05 DOWNLOAD
NE-XXX 2242 Specifications.pdf 132.63KB 734 2020-06-05 DOWNLOAD
NE-XXX 2280 Specifications.pdf 132.55KB 3083 2020-06-05 DOWNLOAD
NT-XXX 2242 Specifications.pdf 123.3KB 587 2020-06-05 DOWNLOAD
NT-XXX 2280 Specifications.pdf 123.37KB 781 2020-06-05 DOWNLOAD
P3-4TB Specifications.pdf 123.16KB 242 2020-06-05 DOWNLOAD
P4-XXX Specifications.pdf 124.05KB 1371 2020-06-05 DOWNLOAD
Q-XXX Specifications.pdf 123.87KB 328 2020-06-05 DOWNLOAD
Z1-XXX Specifications.pdf 124.96KB 95 2020-06-05 DOWNLOAD
Z3 Plus-XXX Specifications.pdf 123.61KB 106 2020-06-05 DOWNLOAD
Z3-XXX Specifications.pdf 123.59KB 166 2020-06-05 DOWNLOAD
Z4-XXX Specifications.pdf 123.63KB 99 2020-06-05 DOWNLOAD
40H2 Specifications.pdf 227.22KB 32 2020-06-05 DOWNLOAD
40V2 Specifications.pdf 227.14KB 32 2020-06-05 DOWNLOAD
44V2 Specifications.pdf 227.29KB 41 2020-06-05 DOWNLOAD
CF2-XXX Specifications.pdf 227.14KB 36 2020-06-05 DOWNLOAD
CF6-XXX Specifications.pdf 227.05KB 41 2020-06-05 DOWNLOAD
CS Specifications.pdf 227.44KB 72 2020-06-05 DOWNLOAD
HS-XXX Specifications.pdf 50.45KB 42 2020-06-05 DOWNLOAD
IMXXX-M120 Specifications.pdf 46.83KB 68 2020-06-05 DOWNLOAD
IMXXX-M130 Specifications.pdf 30.01KB 40 2020-06-06 DOWNLOAD
IMXXX-S320 Specifications.pdf 29.5KB 43 2020-06-06 DOWNLOAD
IMXXX-S421 Specifications.pdf 29.57KB 27 2020-06-06 DOWNLOAD
INXXX-S350 2242 Specifications.pdf 30.06KB 62 2020-06-06 DOWNLOAD
INXXX-S530 2280 Specifications.pdf 29.72KB 123 2020-06-06 DOWNLOAD
IMXXX-M130 Specifications.pdf 30.01KB 29 2020-06-06 DOWNLOAD
ISXXX-M120 Specifications.pdf 30.05KB 44 2020-06-06 DOWNLOAD
ISXXX-M130 Specifications.pdf 30.15KB 31 2020-06-06 DOWNLOAD
ISXXX-S220 Specifications.pdf 29.6KB 31 2020-06-06 DOWNLOAD
ISXXX-S320 Specifications.pdf 46.25KB 34 2020-06-06 DOWNLOAD
ISXXX-S421 Specifications.pdf 29.64KB 40 2020-06-06 DOWNLOAD
ITXXX-M120 2242 Specifications.pdf 30.51KB 49 2020-06-06 DOWNLOAD
ITXXX-M120 2280 Specifications.pdf 30.49KB 102 2020-06-06 DOWNLOAD
ITXXX-M130 2242 Specifications.pdf 30.5KB 39 2020-06-06 DOWNLOAD
ITXXX-M130 2280 Specifications.pdf 30.49KB 123 2020-06-06 DOWNLOAD
ITXXX-S320 2242 Specifications.pdf 30.02KB 43 2020-06-06 DOWNLOAD
IVXXX-S220 Specifications.pdf 29.61KB 32 2020-06-06 DOWNLOAD
SDH Specifications.pdf 227.18KB 68 2020-06-06 DOWNLOAD
SDV Specifications.pdf 227.88KB 40 2020-06-06 DOWNLOAD
ZF Specifications.pdf 227.17KB 36 2020-06-06 DOWNLOAD
ZF18 Specifications.pdf 227.09KB 74 2020-06-06 DOWNLOAD
P3-XXX Specifications.pdf 168.17KB 450 2022-02-03 DOWNLOAD
Name Introduction Size Downloads Update DOWNLOAD
Z3 User Manual.pdf 1.19MB 2077 2020-06-16 DOWNLOAD
Name Introduction Size Downloads Update DOWNLOAD
WinDrv226x_1043100_20170713.zip 403.83KB 12943 2020-10-27 DOWNLOAD
Name Introduction Size Downloads Update DOWNLOAD
YANSEN INDUSTRIAL STORAGE SOLUTION BROCHURE.pdf 1.34MB 86 2022-01-19 DOWNLOAD
KINGSPEC CONSUMER BROCHURE.pdf 3.31MB 216 2022-01-26 DOWNLOAD
SSD

How do I know the exact capacity?(SSD)

The capacity is shown in "Megabyte" (same with Hard Disk Drive, 1MB = 1000KB). In Windows environment or DOS mode, 1MB equals to 1024 KB.  Therefore 1GB is approximate 953MB.

The actual available memory on the device is less than what is listed on the package. This is due to small discrepancies in file format and algorithms used by various operating systems. In addition, a portion of memory space is reserved for system files and data sectors for better performance.

What is an SSD?

SSD is short for solid-state drive. An SSD is built using NAND Flash or DRAM memory chips in place of platters and other mechanical mechanisms found in hard disk drives (HDDs).

SSD is short for Solid State Drive. SSD uses the main control chip to configure NAND FLASH semiconductor and replace traditional HDD (mechanical hard disk). Compared with traditional mechanical hard disks such as Western Digital, SEAGEATE, SAMSUNG, TOSHIBA, which store data with tracks, SSD has many advantages such as anti-vibration, low power consumption, small size, high performance and quietness. SSD finally will replace traditional HDD in the future.

What is difference between with HDD and SSD?

HDDs are based on magnetic spinning platters, a technology that has been in use since the mid- 1950s. The data is written to and read from these spinning platters or disks via moving heads. HDDs are mechanical devices with many moving parts and are more prone to mechanical failures and failures due to environmental conditions such as heat, cold, shock and vibration.

SSD is made of NAND Flash, controller chip, DDR and other semiconductor materials, which are pasted on the PCB board through the patch process, no mechanical parts, high speed, low latency, low power consumption, quiet.

Can I transfer data or OS from an existing HDD to a new SSD?

Yes. KingSpec SSD drives in upgrade kits that include all the necessary items required to replace a notebook or desktop HDD with a KingSpec SSD, including software to easily transfer the OS and important data. Please note that SSD-only SKUs do not include the software. If you need to clone your HDD to a new SSD you will need the bundle kit.


My SSD is a SATA 3 drive and my motherboard only supports SATA 2. Will my SSD work with my motherboard?

Yes, it is backwards compatible, but it will be running your motherboard’s SATA 2 rated speeds.


WHAT THE “S.M.A.R.T” IS? HOW CAN I CHECK THE S.M.A.R.T OF MY SSD?

S.M.A.R.T stands for “Self-Monitor and Report Technology”, is built in hard drives and solid-state drives to indicate condition of drives. All Kingspec SSD series support S.M.A.R.T. The S.M.A.R.T contains Average P/E Cycle Count, Total Power-on Time, Power-on Cycle Count, Total Host Writes/Read and other specific information.

Viewing SMART information requires third-party software (such as CrystalDiskInfo) or the Linux command smartctl, etc.



What is NVMe?

NVMe stands for Non-Volatile Memory Express. Non-Volatile Memory means that it does not require power to retain information.NVMe takes advantage of pipeline-rich, random-access, memory-based storage. It provides significantly higher data transfer rates than traditional disk interfaces such as SAS and SATA.

What interfaces can NVMe be used with?

The NVMe protocol can be used with most standard interfaces which includes M.2 / PCIe / and SATA express.

Is an M.2 SSD the same as an mSATA SSD?

No, they are different; M.2 supports both SATA and PCIe storage interface options, while mSATA is SATA only. Physically, they look different and cannot be plugged into the same system connectors. 


What is the difference between consumer and industrial SSDs?

The application fields served by consumer SSDs tend to be individual consumers, such as personal computers, notebooks, DIY, e-sports, film and television, etc. The application fields served by industrial-grade SSDs tend to be industrial fields, such as IPC, electricity, energy, finance, big data, servers, security monitoring, blockchain, cloud computing, education, retail, netcom, medical care, rail transit, etc.

What interfaces does KINGSPEC's industrial-grade SSDs have?

KINGSPEC industrial-grade solid-state drives include: 2.5-inch SATA, mSATA, M.2 SATA, NVMe, 2.5-inch PATA, SATA DOM, IDE DOM, 1.8-inch ZIF, U.2 PCIe, HALFSLIM, CFAST, CF, CFEXPRESS and other interfaces. Compared with INNDISK, APCER, ADATA, PQI, TRANSEND and other Taiwan industrial brand SSDs, KINGSPEC has more obvious various types of interface solid state drives, and KINGSPEC has short delivery time, high cost performance and high-quality service.

Open Technologies LLC (e2e4)

Russia

Mai Hoang Informatic Joint Stock Company

Vietnam

ワールド富士有限会社

Japan

Ltd IT TECH

Georgia

Maxim Group

Poland/Belgium

AL-SHATER CO.

Iraq

Sahaf Enterprises

Pakistan


LAHORE HEAD OFFICE

Shop # 39 L.G Hafeez Centre Gulberg 111 Lahore.

KARACHI BRANCH OFFICE

Office # B9 3rd floor Baytul furqan Building university Road gulshan-e-Iqbal Karachi


BelEVM LTD

Belarus

UK/Ireland

GoBeyond Limited, Unit A8 Celbridge M4 Business Park, Celbridge, County Kildare, Ireland

USA

MemoryC, Inc., 10810 Independence Pointe Pkwy, Suite F, Matthews, NC 20105, USA

Service OnLaptop SRL

Str. Ing. Vasile Cristescu, Nr. 6, Sector 2, Bucuresti, Cod Postal : 021985

Tel

+86-755-26985379

Inquiry

Customer Sevice

Office Address

Room 1501-1503, Jinxiu Hongdu Building, Long Hua, Shenzhen Guangdong, China, 518131

Factory Address

3rd/F.,E Block, Ailitong Ind. Park | Tangxia, Dongguan, Guangdong, China, 523710

HK Repair Address

Address: Unit 208-209,2/F, Block B, Po Lung Centre, 11 Wang Chiu Road, Kowloon Bay, HongKong, China

Contact: Jacky

Tel: 21277895

Fax: 21277795

China Repair Address

Address: 3rd/F, Block 6, Yalitong Tech.Park, No.162 Luyuan Road, Tangxia, DongGuan, GuangDong.

Contact: Mr.Zhen

Tel: +86(0)769-82252805

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